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Investigator, Earned Sick Leave (Temporary)

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Position Information

Position Information

Posting Title Investigator, Earned Sick Leave (Temporary)
Job Requisition Number COA077889
Position Number T79005
Job Type Full-Time
Division Name Human Resources
Minimum Qualifications

• Graduation from an accredited four (4) year college or university with major course work in a field related to Business Administration, plus one (1) year of experience in the investigation of complaints.

• Experience may substitute for education up to the maximum of four (4) years

Notes to Applicants

This temporary position was created to assist with the implementation of the City’s recently approved Earned Sick Leave Ordinance.
The successful candidate will be able to respond to citizen questions, assist with outreach efforts, assist in drafting investigation procedures, and conduct investigations into allegations of ordinance violations.

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.

• A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers.

• If selected, a valid Texas Class C Driver’s License or the ability to acquire one by the date of hire will be required.

Pay Range

$23.44- $29.80 per hour


Monday through Friday 8:00 a.m. – 5:00 p.m.
Work schedule may vary due to operational need. Occasional work during evenings/weekends may be required.

Job Close Date
Type of Posting External
Department Human Resources
Regular/Temporary Temporary
Grant Funded or Pooled Position Not Applicable
Category Professional
Location 1050 East 11th Street, Austin, TX 78702
Preferred Qualifications

• Knowledge of investigative practices
• Experience interviewing potential witnesses
• Experience performing investigative work in a regulatory setting
• Experience determining compliance/non-compliance
• Skill and experience writing reports and other business correspondence
• Experience developing/facilitating training
• Experience representing a government agency
• Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
• Valid Texas Class C Driver License

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Interprets Federal, State, and local laws/ordinances.

2. Receives phone inquiries or walk-in complaints.

3. Investigates complaints by obtaining statements from witnesses or other involved parties, interviewing complainants to determine the nature of complaint, and conducting research necessary to evaluate the merits of the complaint.

4. Assists in the analysis of gathered data to determine the merits of the complaint.

5. Prepares recommendations for Administrator approval concerning unsettled complaints.

6. Compiles and analyzes complaints and other available data regarding discrimination to identify potential trends or problem areas, and provide recommendations to management for preventive and/or corrective action.

7. Serves as representative for community outreach events and identifies programmatic needs as it relates to the Earned Sick Leave Ordinance.

8. Assists with maintaining effective relationships with employers in the community.

9. Keeps accurate records of comments made by the public in meetings and other settings.

10. Supports staff in preparing curriculum and outreach materials to support Earned Sick Leave.

11. Develops and facilitates related training and seminars for respondents impacted by the Earned Sick Leave Ordinance.

12. Represents the City at Council meetings, boards, commissions, and community events.

13. Tracks community issues through various media such as written reports, conferences, and community meetings.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of areas supported.
• Knowledge of Federal, State, and local laws/ordinance concerning discrimination in employment
• Knowledge of city practice, policy, procedures, and related ordinances or resolutions.
• Skill in oral and written communication.
• Skill in planning and organizing.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in using computers and related software.
• Skill in basic interviewing and intake techniques under a variety of circumstances.
• Ability to handle hostile conflict and uncertain situations.
• Ability to use application of investigative and research techniques.
• Ability in researching established case law and applicable precedents.
• Ability in performing thorough and accurate data collection and analysis.
• Ability to establish and maintain good working relationships with other city employees and the public.

Does this job require a criminal background investigation? This position does not require a criminal background investigation

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * This position requires graduation from an accredited four (4) year college or university with major course work in a field related to Business Administration plus one (1) year of experience in the investigation of complaints. Experience may substitute for education up to the maximum of four (4) years. Do you meet these minimum qualifications?
    • Yes
    • No
  2. * Please describe your experience investigating complaints.

    (Open Ended Question)

  3. * Please briefly describe your experience writing professional reports.

    (Open Ended Question)

  4. * Please briefly describe your experience providing training, conducting community outreach, and/or presenting in front of boards, commissions or at public events.

    (Open Ended Question)

  5. * Do you have a valid Texas Driver's license or the abiity to acquire by date of hire?
    • Yes
    • No

Optional & Required Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents