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Program Manager III- Performance Management - RESERVED FOR CITY OF AUSTIN EMPLOYEES ONLY

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Position Information

Position Information

Posting Title Program Manager III - Performance Management - RESERVED FOR CITY OF AUSTIN EMPLOYEES ONLY
Job Requisition Number COA077875
Position Number 105475
Job Type Full-Time
Division Name Aviation - Human Resources
Minimum Qualifications

  • Graduation with bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus five (5) years of experience in a field related to the job, two  (2) years of which were in a supervisory, project or program management capacity.

Licenses or Certifications:

  • Valid Texas Class C Driver License

Notes to Applicants

The purpose of this position is to enhance Human Capital Management initiatives for Austin Bergstrom International Airport (ABIA) by developing, implementing, and managing complex department-wide programs that integrate multiple elements to achieve departmental goals and objectives that impact both internal and external stakeholders. This position is responsible for providing guidance to managers and supervisors on Talent Management programs such as employee on-boarding, employee development, workforce planning, performance appraisal system, and succession planning. We are looking for a talent management candidate who has the ability and initiative to understand business needs, analyze issues and influence solutions/outcomes. This individual must be self-driven and have the capability and confidence to interface effectively with senior leaders and multiple stakeholders. A strong business acumen, excellent communication skills, influencing skills, planning skills and program/project management skills are critical for this role. This individual must thrive in a fast paced environment with changing priorities.
Driving on City business: This position must travel between various locations as part of the regular job duties and individual may be required to drive own personal vehicle or City vehicle. Successful candidate must be in possession of a Texas driver’s license as authorized by the Texas Transportation Code. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: age 18 or older, current applicable driver’s license, proof of insurability, and no more than six (6) points assessed on Driver Record Evaluation (DRE) based on Department of Public Safety (DPS) Driver Record Report. This position falls under the COA safe driver program requirements. Go to the Driver Safety Program for more information:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work

Top candidate will be subject to a minimum 10 year criminal history background check and security threat assessment.

Please note that the Department may close the job posting at any time after 7 days.

This position will require a presentation assessment and computer skills assessment in MS Excel, PowerPoint and Word.

Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

Must have the ability to read, write, and fluently speak English.

Utilize eyes for long periods of time while operating computer, & other office equipment

Reasonable dexterity of hands and fingers to operate and/or manipulate computer keyboard, & other office equipment

Ability to verbally and effectively communicate utilizing face-to-face contact and telephones

Walk moderate distances

Sit for long periods of time to perform various computer / administrative tasks

Lift and/or carry documents/boxes weighing up to 25 lbs.

Reach and bend arms to perform duties such as filing.

Reach and stretch arms above shoulders.

Bend upper body to pick-up items or to reach down

Twist neck / head side to side, up and down

Possess the physical and mental capacity to safely operate motor vehicle during daytime and / or night time when necessary.

Pay Range

$34.40 – $44.60


Monday – Friday 8:00am -5:00pm

Job Close Date
Type of Posting Reserved for City Employees
Department Aviation
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location ABIA 2716 Spirit of Texas Drive
Preferred Qualifications

Human Resources Generalist experience: Employee Relations, Employment, Benefits, and Compensation.

Experience developing and conducting training

Experience supervising/managing staff

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Develops and implements full-scale complex or multiple programs that may have both internal and external stakeholders.

  2. Determines program goals, objectives and resource requirements.

  3. Establishes program standards, methods, policies and procedures.

  4. Develops, manages and submits proposed budget and forecast planning.

  5. Coordinates and collaborates with multiple stakeholders involved in or affected by programs.

  6. Monitors and evaluates program effectiveness, and implements improvement strategies.

  7. Develops, manages, and monitors the program budget and associated projects and provide financial information.

  8. Manages, coordinates, implements and monitors projects associated with assigned programs.

  9. Interacts with internal and external customers.

  10. Investigates and responds to inquiries from the public and other departments.

  11. Attends meetings and conducts presentations to Boards and Commissions, City Council Committees, City Council, and other related agencies

Responsibilities- Supervision and/or Leadership Exercised:

  • May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of program management
• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of city practice, policy, and procedure.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in strategic planning and budgeting
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other city employees, City management, political offices and the public.
• Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required.

Does this job require a criminal background investigation? This position requires a criminal background investigation

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * This position requires a graduation with bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus five (5) years of experience in a field related to the job, two (2) years of which were in a supervisory, project or program management capacity. Do you meet these minimum qualifications?
    • Yes
    • No
  2. * Do you have a valid Texas Class C driver’s license or the ability to acquire by hire date?
    • Yes
    • No
  3. * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment?
    • Yes
    • No
  4. * Please describe your experience in Employee Relations, Employment/Talent Acquisition, Benefits, and Compensation (include number of years working these areas).

    (Open Ended Question)

  5. * Are you a current City of Austin employee?
    • Yes
    • No
  6. * Describe your experience developing and conducting training. Be sure to include subject matter, type of training, number of people taught, and duration.

    (Open Ended Question)

  7. * Please explain your experience supervising and manager staff (include number of years you performed the supervisor/manager role).

    (Open Ended Question)

Optional & Required Documents

Required Documents
Optional Documents