Temp Animal Protection Officer (Pet Resource Specialist)

Position Information

Position Information

Posting Title Temp Animal Protection Officer (Pet Resource Specialist)
Job Requisition Number COA077841
Position Number T95004
Job Type Part-Time
Division Name Animal Services
Minimum Qualifications

Minimum Qualifications:

    Graduation from high school or equivalent, plus one (1) year of experience in a field related to customer service.

Licenses and Certifications Required:

    Valid Texas Class C Driver’s License.

The following certifications relevant to the job must be obtained within the given timelines. The City will pay for any certifications obtained while employed with the City of Austin

    Basic Animal Control Certification must be completed within six (6) months of hire.

    Notary Public must be obtained within six (6) months of hire.
Notes to Applicants

Purpose of this position:

The Austin Animal Center’s Neighborhood Level Program is a two year pilot program supported by grant funding. This program works in areas that have a higher than average per capita intake and low return-to-owner rate. The Pet Resource Specialist will work to build trust in the community while assessing individual household needs. Their goal is to promote, protect, and preserve the human-animal bond. They will minimize the need for animal sheltering services by effectively addressing an individual’s barriers to pet retention and connecting the individual with the resources that will enable them to keep their pet in the home.

Overview of Duties:

  • Perform needs-based community canvassing
  • Interview residents and/or families to assess their needs
  • Identify, develop, and maintain community partnerships
  • Participate in education and prevention programs and events
  • Act as a community liaison, coordinating programs and events at neighborhood centers or other similar locations
  • Answer resident’s animal related questions, share information, and connect residents to needed resources while supporting and promoting lifesaving policies
  • Record relevant data in a timely and appropriate manner

If you are selected for hire:

You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses.

  • A valid Texas Class C Driver’s License is required
  • A Criminal Background check (CBI) will be conducted.

Additional Information:

All positions in the Animal Services Office are designated as essential. Essential employees are defined as employees who, by virtue of their presence, specialized function or necessary skills, are essential to the meeting of business or certain operational needs and are, therefore, required to report to duty during events of emergency closure of City operations.

This is a grant funded position, allocation of funds is subject to change by the City of Austin or the grantor.

A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume must match the information on the application. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application.

This position must travel between various locations as a part of the regular job duties and the individual may be required to drive a City vehicle.

The successful candidate must be in possession of a Texas Class C Driver’s License. A driving record verification will be conducted.

Applicants for positions for which City driving is an essential function must meet the standards of the driving program: age 18 or older, current applicable driver’s license, proof of insurability, and no more than six points assessed on the driving record. This position falls under the COA safe driver program.

Austin Public Health /Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH/ASO worksite – including construction sites, parking lot, or in any personal vehicle located on the premises.

Please note this posting may close anytime after seven (7) days

Pay Range

$15.12-$18.46 / hr


There will be a 20 hr per week position and a 30 hour per week position, working 10 hour shifts. Each shift will include one weekend day and days off may not be consecutive.

Job Close Date
Type of Posting External
Department Animal Services
Regular/Temporary Temporary (No benefits)
Grant Funded or Pooled Position Grant Funded
Category Technical
Location Austin Animal Center , 7201 Levander Loop
Preferred Qualifications

Bilingual – Spanish

Basic Animal Control Officer Certified

Demonstrated ability to make sound decisions in a high stress environment

Knowledge and skill in humanely capturing, handling, and transporting livestock and exotic animals

Minimum one (1) year of animal handling experience

Experience with hand tools and operating a variety of motor vehicles including trailers.

Duties, Functions and Responsibilities

For the Duties, Functions and Responsibilities of this position, please click the job description below:

Animal Protection Officer Job Description

Please see the Notes to Applicants for a detailed description of this position.

Knowledge, Skills and Abilities

For the Knowledge, Skills and Abilities of this position, please click the job description below:

Animal Protection Officer Job Description

Please see the Notes to Applicants for a detailed description of this position.

Does this job require a criminal background investigation? This position requires a criminal background investigation

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * The minimum qualifications for this position are: Graduation from High School or equivalent, plus one (1) years of work experience in a field related to customer service. Do you meet these minimum qualifications?
    • Yes
    • No
  2. * This position requires: A current certification with the State of Texas as an Animal Control Officer or that you obtain one within six (6) months of hire. Must have or obtain chemical immobilization certification within six (6) months of hire. Must have or obtain Notary Public within six (6) months of hire. A valid Texas Class C Driver's license or the ability to obtain one prior to start date. Do you, or will you be able to meet these requirements?
    • Yes
    • No
  3. * If identified as a top candidate, do you agree to a criminal background check (CBI)?
    • Yes
    • No
  4. * Do you possess or can you obtain a Texas Class C Drivers License by date of hire?
    • Yes
    • No
  5. * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin?
    • Yes
    • No
    • Don't know
  6. * This position may occasionally require you to work outside of your normal schedule on weekends and evenings for community outreach and other such business needs. Do you agree to this condition of employment?
    • Yes
    • No
  7. * Please describe your experience doing community outreach on behalf of a government entity.

    (Open Ended Question)

  8. * Please describe your experience in animal welfare.

    (Open Ended Question)

  9. * Describe your work, volunteer or personal experience with animals.

    (Open Ended Question)

  10. * This position will require continuous outdoor activity, frequent sitting, standing, walking, squatting, bending, twisting upper body, climbing, exposure to extreme heat, cold, inclement weather, noise, mechanical hazards, fume/odor/dust hazards, electrical hazards, occasional kneeling, crawling, carrying/lifting up to a minimum of 50lbs., client/ customer contact, and indoor activity. Will you be able to perform these duties with or without reasonable accommodations?
    • Yes
    • No

Optional & Required Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter