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Business Process Consultant (Temporary)

Position Information

Position Information

Posting Title Business Process Consultant (Temporary)
Job Requisition Number COA077725
Position Number T87002
Job Type Full-Time
Division Name Financial Services
Minimum Qualifications

Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job.

Licenses and Certifications Required: None

Notes to Applicants

The Office of Performance Management seeks an experienced professional to drive performance improvement and business transformation across the City of Austin. This influential role calls for someone with a passion for public service and a unique blend of people and analytical skills to support diverse teams in solving big challenges.

Duties, functions, and responsibilities also include:
• Supports business transformation and daily management initiatives by ensuring deployment strategies are aligned and implemented and principles/practices/tools are integrated into the work

• Coaches others in problem-solving, daily management, and coaching to develop a sustainable organizational capability in continuous improvement

• Leads problem-solving with diverse groups; challenges the status quo and fosters change in a rapid, positive, and proactive manner to deliver value

• Co-facilitates engaging learning experiences, grounded in Lean thinking and practice

• Applies analytical acumen and savvy to collect, clean, and analyze data. Designs and maintains highly visual business transformation and performance metrics and provides updates accordingly.

• Relentlessly optimizes communication

Important: 90 Day Provision for Additional Vacancy

This posting may be used to fill other vacancies within the Office of Performance Management.

•A skill-based assessment may be administered at the time of interview.

•It is important that applicants complete the City of Austin application in full. Salary is determined based relevant work and education listed on your application.

• Top finalist will be required to have a background check for financial responsibility.

Pay Range

$30.65 – $39.74 per hour

Hours

Monday – Friday
8:00 am to 5:00 pm

Job Close Date
02/21/2018
Type of Posting External
Department Financial Services
Regular/Temporary Temporary
Grant Funded or Pooled Position Not Applicable
Category Professional
Location City Hall, 301 W. 2nd Street, Austin, Texas 78701
Preferred Qualifications

• Ten+ years’ experience coaching and driving change through implementation

• Experienced Lean Practitioner

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Leads multiple process improvement teams
Develops project work plans, project management and periodic assessment
Facilitates the development of stakeholder analysis and communication plans for process improvement teams
Identifies, collects, and researches to complete data analysis
Makes recommendations to project teams and recommends organizational change utilizing appropriate talent
Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets
Develops and improves models and methodologies for the department
Reviews and critiques the work of functional team staff
Communicates project and program information to all levels of the organization

Responsibilities – Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of business strategies, objectives, planning, development and management processes and process improvement
Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models
Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic
Skill in providing internal consulting services
Skill in project management methods
Skill in negotiation of projects and program initiatives
Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders’ expectations
Ability to look at situations systematically
Ability to work independently and with teams
Ability to understand, interpret and apply detailed and complex information
Ability to manage implementation of recommendations

Does this job require a criminal background investigation? This position requires a criminal background investigation
EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * The Business Process Consultant requires graduation from an accredited four-year college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Do you meet the minimum qualifcations for this position?
    • Yes
    • No
  2. * Please describe your experience in supporting business transformation and daily management initiatives.

    (Open Ended Question)

  3. * Please describe your abilities to coach others in problem-solving, daily management, and coaching to develop a sustainable organizational capability in continuous improvement.

    (Open Ended Question)

  4. * How many years of experience do you have in leading problem-solving with diverse groups that challenges the status quo and fosters change in a rapid, positive, and proactive manner?
    • 0 - 1 Year Experience
    • 1 - 3 Years
    • 3 - 7 Years
    • 7 or more Years
  5. * Do you have experience as a Co-facilitator engaging learning experiences, grounded in Lean thinking and practice?
    • Yes
    • No
  6. * How many years of experience do you have in applying analytical acumen and savvy to collect, clean, and analyze data as well as designing and maintaining highly visual business transformation and performance metrics that provide updates to Staff?
    • 0 - 1 Year Experience
    • 1 - 3 Years
    • 3 - 7 Years
    • 7 or more Years
  7. * Please briefly describe your experience in relentlessly optimizing communication.

    (Open Ended Question)

  8. * How many years of experience do you have coaching and driving change through implementation?
    • 0 - 3 Years
    • 3 - 7 Years
    • 7 - 10 Years
    • 10 or more Years
  9. * List any certifications, such as Lean Six Sigma, that you hold.

    (Open Ended Question)

  10. * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)?
    • Yes
    • No

Optional & Required Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents