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Austin Water Pipeline Technician Worker or Associate (3 positions)

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Position Information

Position Information

Posting Title Austin Water Pipeline Technician Worker or Associate (3 positions)
Job Requisition Number COA077723
Position Number 109116
Job Type Full-Time
Division Name PO WMO - Customer Service
Minimum Qualifications

This position may be filled at the Worker or Associate levels.
Minimum Qualifications for the AW Pipeline Technician Worker:

  • At least 18 years of age
  • Graduation from an accredited high school or equivalent
  • Valid Texas Class “C” Driver License
  • Must obtain the appropriate class Commercial Driver License with endorsements within ninety days of employment

The minimum qualifications for the AW Pipeline Technician Associate:

  • At least 18 years of age
  • Graduation from an accredited high school or equivalent
  • One (1) year of experience in general construction maintenance, general underground utility maintenance, or plumbing activities

Licenses and Certifications Required:
  • Valid Texas Class “C” Driver License. Must be able to obtain the appropriate class Commercial Driver License with endorsements within ninety days of employment
  • Must obtain and maintain certification for Respiratory Protection and Confined Space Entry
  • Positions in water distribution require a Class D Water Operator License from TCEQ within one (1) year of hire. Must obtain a Class C Water Distribution License from TCEQ before Class D expires
  • Positions in wastewater collection require a Class I Wastewater Collection License from TCEQ within one (1) year of hire

Notes to Applicants

To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure.

These positions may be filled at the following locations, for the following shifts:

Collection System Services
New employees with Collection System Services will start on the day shift for training and then move to the night shift for their regular schedule.
Day shift: 7:00 am – 3:30 pm, Mon – Fri
Night shift: 1:00 pm – 9:30 pm, Mon – Fri

Water Meter Operations
Saturday and Sunday, 7:30 am – 8:00 pm with two weekdays, 7:30 am – 4:00 pm

When completing the City of Austin employment application:
A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position.

Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.

If you are selected to interview:
Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.

If you are identified as a top candidate, verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.

Driving Requirement:
Applicants must be at least 18 years old, hold a current applicable driver’s license, and have no more than six (6) points assessed on Driver Record Evaluation (DRE). Please review the City of Austin Driving Standards to assess your driving record. DRE will be verified through the Department of Public Safety. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.

Commercial Driver’s License
This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver’s License with endorsements within ninety days of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles.

Work Environment
This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations.

Confined Space Entry Requirements
Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water’s Respiratory Protection Program.

Physical Requirements
This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted.

Pre-Employment Testing Requirements
The selected candidate will be required to complete and pass a physical exam and drug and alcohol screening test.
The successful candidate must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position.

All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lot, garage or in any personal vehicle located on the premises.

Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities ad more! Click HERE for more information.

Pay Range

Worker: $14.42 – $17.58/hr
Associate: $16.32 – $20.31/hr

Hours

Divisions have varying shifts, including days and nights. Please see shift information by location/Service Center in “Notes to Applicants.”

All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays.

Job Close Date
02/21/2018
Type of Posting External
Department Austin Water Utility
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Technical
Location Multiple Locations: See "Notes to Applicants"
Preferred Qualifications
  • Knowledge of safety practices and procedures related to general construction activity
  • Experience interacting directly with customers and providing a high level of customer service
  • Basic computer navigation skills including familiarity with a computer work order system and experience with Microsoft Office (Word, Excel, and Outlook)
  • Experience using hand tools, power tools, and/or operating specialized heavy equipment such as a backhoe, high pressure sewer cleaning units, or vactor/flusher trucks
  • Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software
  • TCEQ Class D Water license or Class I Collection license
  • Experience reading and/or maintaining water meters (Water Meter Operations Only)
Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Drives personal and City of Austin vehicles on official business and must maintain a driving record that meets the City of Austin driving standards.
Assists in the basic operation, inspection, and maintenance of a variety of vehicles and heavy equipment.
Assists in the operation, calibration, troubleshooting, maintenance and minor repair of a variety of electronics, computers, hand, electrical, pneumatic, mechanical power tools and equipment.
Assists in the set-up, operation and maintenance a variety of safety-related equipment according to utility safety procedures and SOP’s.
Assists in asset control, inventory activities and supports crew members on job sites.
Assists in reading and interpreting maps, plans, drawings, meters and gauges and videos.
Performs labor intensive work.
Assists in the completion of paperwork, forms and reports as necessary.
Learns how to respond to citizen questions, concerns and complaints.
Performs maintenance tasks in confined spaces, up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs.
Performs construction and maintenance tasks that require climbing to heights of up to 20 feet on ladders that support up to 300 lbs.
Performs construction and maintenance tasks that require lifting and carrying equipment and supplies weighting up to 50 lbs. unassisted.
Safely Performs operations and maintenance tasks that may require working in in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions.
Performs maintenance tasks that require working in confined spaces, which includes the use of SCBA and other confined space equipment.
Acts as a member of a confined space entry team, and may serve as an entrant or attendant.
Performs tasks that require working various shifts, on-call and/or call back hours.

Responsibilities – Supervisor and/or Leadership Exercised: None

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of City of Austin policies and procedures related to pipeline operations
Knowledge of City of Austin safety policies and procedures
Skill at reading diagrams and technical drawings.
Skill at using hand tools and power tools.
Skill at operating a motor vehicle and motorized equipment.
Ability to understand and follow written and verbal instructions.
Ability to read and follow technical guidelines and standard operating procedures.
Ability to operate breathing apparatus and respirators.

Does this job require a criminal background investigation? This position does not require a criminal background investigation
EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * This position requires that you must be at least 18 years of age with a High School diploma or GED. Do you meet these minimum qualifications?
    • Yes
    • No
  2. * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement?
    • Yes
    • No
  3. * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations?
    • Yes
    • No
  4. * Do you have a valid Texas Driver License or the ability to acquire one by hire date?
    • Yes
    • No
  5. * Position will require you to obtain an appropriate Commercial Driver License (CDL) within 90 days of employment with the City. Please select from the following:
    • I have a current Class A CDL
    • I have a current Class B CDL
    • I am able to obtain appropriate CDL within 90 days of hire
    • I am not able to obtain appropriate CDL within 90 days of hire
  6. * If selected as a top candidate, do you understand that your driving record will be evaluated to ensure it meets the City’s Driver Safety Standards?
    • Yes
    • No
  7. * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing?
    • None
    • Less than 1 year
    • 1 - 2 years
    • 2 - 4 years
    • 4 -6 years
    • More than 6 years
  8. * Please describe your experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Be sure to indicate which jobs on your application gave you this experience.

    (Open Ended Question)

  9. * What is your level of skill and/or knowledge of safety practices and/or procedures?
    • Basic: First Aid/CPR, learned/used in a class, know who to notify in case of emergency
    • Intermediate: Taken at least one safety training course or orientation, familiarity with MSDS, spill response
    • Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as 1st responder
    • None
  10. * Which most closely describes your primary level of customer service experience?
    • Front Line: teller, wait staff, cashier, sales associate
    • Mid-Level: retail manager, front end manager, customer service manager
    • Senior level: store director, business owner, operations manager
    • I do not have customer service experience.
  11. * Describe your experience with a computerized maintenance management system or online work order system.
    • None
    • Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments
    • Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer
    • Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items
  12. * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook?
    • No experience
    • Basic: create/edit simple documents, spreadsheets, & emails
    • Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
    • Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another
  13. * Please list the types of hand tools and power tools that you have used and the type of work you performed using these tools.

    (Open Ended Question)

  14. * Please describe your experience working with specialized heavy equipment (e.g. backhoes, excavators, high pressure sewer cleaning units, or flusher/vactor trucks).

    (Open Ended Question)

  15. * Describe your experience reading technical drawings such as blueprints, as-builts, plan sheets, or construction documents and using computerized mapping software.

    (Open Ended Question)

  16. * Please list any TCEQ water and/or wastewater licenses you currently hold.

    (Open Ended Question)

  17. * Describe your experience repairing, exchanging, testing or reading water meters to include the type and size of the meter.

    (Open Ended Question)

  18. * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.

    (Open Ended Question)

Optional & Required Documents

Required Documents
Optional Documents