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Golf Professional Course Manager

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Position Information

Position Information

Posting Title Golf Professional Course Manager
Job Requisition Number COA077720
Position Number 110026
Job Type Full-Time
Division Name Golf Services
Minimum Qualifications

  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Recreation, Physical Education, Parks Administration, or a related field, plus three (3) years of related experience, including at least one (1) year of experience directly related to the supervision of a golf shop.

  • Experience may substitute for the education up to the maximum of four (4) years.


Licenses or Certifications:

  • Valid Texas Driver’s License.

  • Professional Golf Association certification, Ladies Professional Golfers Association, Class A, equivalent or higher.




Notes to Applicants

Under limited direction, the Golf Professional Course Manger will facilitate golf shop operations and provide oversight to staff responsible for the year round, seven day per week golf pro shop operations supporting the 18 hole golf course, ensuring high quality service to the public.

Other duties will include the following:

• Manage assignment of tee times, collection of green fees and oversight of golf play, including coordination of golf tournaments and leagues.

• Manage the purchasing, marketing, displaying and selling of golf equipment, merchandise, special programs and supplies. Oversees the overall condition of the pro shop assuring overall cleanliness and proper working condition of the facility.

• Oversees proper record keeping and adherence to established business controls and audit requirements. Prepares and monitor revenue and expense budgets upon approval. Prepares operational and financial reports. Develops and implements promotions to encourage and promote golf course play.

• Oversees the maintenance of the golf carts and all other equipment related to the pro shop operations.

Certifications Required:
• Professional Golf Association of America Class A, Ladies Professional Golfers Association Class A, equivalent organization, or higher.

Physical Requirements:
• Tasks involve bending, lifting, walking, carrying or using a force equal to lifting up to fifty (50) pounds.

• Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues.

Regarding your City of Austin Employment Application:

• Resume and Cover Letter are required, but will not be accepted in lieu of a complete online Employment Application.
• A detailed, complete Employment Application is required to help better evaluate the applicant’s qualifications (employment dates must include month and year). The application will be used to determine salary for the Top Candidate that is selected for this position.
• Applicants must include on their Employment Application all experience (work and/or volunteer).
• Verification of employment history dates on resume should match online Employment Application – Statements such as “See Resume” will not be accepted.

Military/Veteran Preference for Interview Process:

• An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview.

Pay Range

$24.36 – $33.13
Commensurate

Hours

This position is a 40 plus hour, per week position, and will require weekends and holidays.

Job Close Date
02/21/2018
Type of Posting External
Department Parks & Recreation
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location Morris Williams Golf Course
Preferred Qualifications

Preferred Qualifications:
• Minimum four years of experience managing golf course pro shop operations at the time of application.
• Experience managing golf tournaments and advanced knowledge of the Rules of Golf.
• Experience managing golf retail including purchasing and merchandising golf retail for a pro shop
• Experience with cash handling procedures and direct experience managing staff and pro shop operations with point of sale system software.
• Experience providing customer service to the general public, including supervision of staff and training on customer service and handling customer complaints.
• Experience with social media platforms for marketing and promotion of golf operation.
• Proficient in Microsoft Word, Excel, Outlook.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


  1. Directs the operation of a golf shop, providing for retail sales, cart rentals, range balls, assignment of tee times, collection of green fees, and oversight of golf play, coordination of tournaments and leagues, and maintenance of golfers’ handicaps.

  2. Explains and answers questions about the rules and regulations of golf.

  3. Develops and implements promotions to encourage and promote golf course play. Schedules and gives golf lessons.

  4. Prepares and delivers lectures and presentations about golf to interested groups.

  5. Manages the purchasing, marketing, displaying, and selling of golf equipment, merchandise, and supplies. Oversees the physical condition of the golf shop, assuring overall cleanliness and proper working condition of the facility.

  6. Oversees the collection of golf course-related fees and sales, including proper record keeping and adherence to established business controls and audit requirements. Prepares and monitors revenue and expense budgets upon approval.

  7. Ensures the acquisition and maintenance of the necessary fleet of golf carts.

  8. Coordinates golf shop operations with Golf Superintendents and Assistant Superintendents.

  9. Prepares operational and financial reports of golf shop operations


Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. 

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


  • Knowledge of Golf Shop operations.

  • Knowledge of supervisory and managerial techniques and methods.

  • Knowledge of fiscal planning and budget preparation.

  • Knowledge of Federal, State, and Local laws.

  • Knowledge of city practice, policy and procedures.

  • Knowledge of safety practices and procedures.

  • Skill in oral and written communication.

  • Skill in handling multiple tasks and prioritizing.

  • Skill in using computers and related software applications.

  • Skill in planning and organizing.

  • Ability to give golf lessons.

  • Ability to work with frequent interruptions and changes in priorities.

  • Ability to establish and maintain good working relationships with other City employees and the public.

Does this job require a criminal background investigation? This position requires a criminal background investigation
EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Recreation, Physical Education, Parks Administration, or related field, plus three (3) years of related experience, at least one of which was directly related to the supervision of a golf shop. Do you meet these minimum qualifications?
    • Yes
    • No
  2. * This position requires one of the following certifications: Professional Golf Association certification, Ladies Professional Golfers Association, Class A, equivalent or higher. Do you meet this minimum qualification?
    • Yes
    • No
  3. * Do you have a valid Texas Driver License or the ability to acquire one by hire date?
    • Yes
    • No
  4. * List certifications/licenses applicable to this position

    (Open Ended Question)

  5. * Describe your experience managing golf course pro shop operations at the time of application. Please include the number of years.

    (Open Ended Question)

  6. * Describe your experience managing golf tournaments and advanced knowledge of the Rules of Golf. Please include the number of years.

    (Open Ended Question)

  7. * Describe your experience managing golf retail including purchasing and merchandising golf retail for a pro shop. Please include the number of years.

    (Open Ended Question)

  8. * Describe your experience with cash handling procedures and direct experience managing staff and pro shop operations with point of sale system software. Please include the software/application used and number of years.

    (Open Ended Question)

  9. * Describe your experience providing customer service to the general public, including supervision of staff and training on customer service and handling customer complaints. Please include the number of years.

    (Open Ended Question)

  10. * Describe your experience with social media platforms for marketing and promotion of golf operation. Please include software and/or applications used and number of years.

    (Open Ended Question)

  11. * If identified as a top candidate, do you agree to a criminal background check (CBI)?
    • Yes
    • No

Optional & Required Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents