MuniProg, Paraprofessional

Position Information

Position Information

Posting Title MuniProg, Paraprofessional-INTERN (Admin Assoc for Souly Austin Program)
Job Requisition Number COA077577
Position Number T77505
Job Type Part-Time
Division Name Economic Development
Minimum Qualifications


- Currently enrolled in a post-secondary institution within Austin, TX
- Skilled in Microsoft office suite
- Strong written and verbal communication skills

Notes to Applicants

1. This internship is a one-year commitment at 20 hours a week;
2. Firm pay rate of $14.00/hour
3. Temporary Internship with no benefits
4. Must provide a Cover Letter and Resume.


The City’s Economic Development Department’s Souly Austin Program aims to support the creation and retention of stable, organized commercial business districts throughout the City of Austin. Vibrant commercial business districts offer a range of businesses and services that reflect a unique culture and history, provide amenities to the community, and foster different characteristics and personalities that further contribute to the distinctive identity that makes Austin a destination and attractive community.

Souly Austin currently has assisted six business districts with forming merchants associations, identifying their needs and opportunities and creating or enhancing a district identity. Business districts currently served by the City of Austin and districts to be engaged in the future each have a unique story to tell. The story consists of district assets, history, iconic businesses or public art, events and great food and music. As the businesses in each area come together to form a merchants association discussions around district branding, marketing and promotions to bring locals, tourists and residents in adjacent neighborhoods start to surface. Packaging of these unique places has been an identified need of the business community and districts serviced to date.
We foster a creative environment, but we are fast paced and need an applicant that can deliver under demanding deadlines. The candidate will have a do-what-it-takes attitude and be a self-starter.

The Souly Austin program is seeking a motivated individual to develop detailed and professional marketing, visual and social media campaigns & posts, to promote Souly Austin business districts and help draw patrons and attention to the areas.

Candidate should demonstrate ability to identify a target market and “speak” to that consumer through social media, plus has energy, with a desire to come up with fresh ideas on how to grow our online presence.

Pay Range



Monday – Friday
20 hours a week
- One year commitment to internship
- Work arrangement, i.e., days of week & work hours, to be established by mutual consent at the beginning of the assignment

Job Close Date
Type of Posting External
Department Economic Development
Regular/Temporary Temporary (No benefits)
Grant Funded or Pooled Position Not Applicable
Category Internships
Location City Hall, 301 West 2nd Street, Ste 2030
Preferred Qualifications


- Excellent written and oral communication
- Excellent interpersonal skills
- Excellent organizational skills
- Excellent research skills
- Excellent computer skills
- Highly detail-oriented
- Strong editing skills
- Strong affinity for social media, marketing,
and public relations
- Proficiency in MS Office, Power point
- Proficiency in graphic design & graphics
- Social media savvy (FB/Twitter/Instagram)


Support the Economic Development Department’s Souly Austin Program with creating and implementing detailed and professional marketing and promotions, visual and social media campaigns specific to business districts.


- Develop and design visual assets for social media marketing
- Research, create and implement social media content and outlets for each district
- Think strategically and see how social media fits in a business’ marketing strategy; building long-lasting relationships by demonstrating value
- Must be able to measure and document the impact of social media and suggested action-steps to increase impact;
- Writing, including development of buzz-generating, creative content, thoughtfulness and expression for content that may include blogs, business spot lights, press releases, place based narratives and web content
- Develop Communication Strategy for creating more engaging content with multiple target audiences inclusive of social media approaches, education and potential partnerships
- Research, develop specific to effective communications, expression, place branding, and tourism of cities and the destinations within them
- Support on place based events including content development and promotions
- Build inventory of media outlets not limited to local news and social media but also national outlets that promote business, culture and place
- Monitor best practice trends in social media tools applications that may be most applicable
- Report to Redevelopment Project Manager

Duties, Functions and Responsibilities

Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1.Greet visitors
2.Answer multi-line telephones
3.Direct customers
4.Contact vendors & solicit bids
5.Sort, deliver & pick-up of mail and funds collected
6.Maintain, record, enter, research, and retrieve data
7.Type letters, memos, forms, etc.
8.File administrative documents
9.Verify accuracy, completeness, and reconcile data
10.Order & issue various office supplies and materials
Responsibilities – Supervisor and/or Leadership Exercised:

Knowledge, Skills and Abilities

Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of applicable processes, techniques, and methods.
Knowledge of city practice, policy, and procedures.
Skill in handling conflict and uncertain situations.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Ability to establish and maintain effective communication and working relationships with city employees and the public.
Ability to work with frequent interruptions and changes in priorities.

Does this job require a criminal background investigation? This position does not require a criminal background investigation

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Why are you interested in this internship and how does the internship relate to your current educational curriculum?

    (Open Ended Question)

  2. * What are your expectations for working with the Souly Austin Program? How can working with our team help you to realize your professional ambitions after graduation?

    (Open Ended Question)

  3. * What is an example of a marketing campaign that you believe is successful and why? Please bring any materials that you believe would be helpful in sharing why this was a success.

    (Open Ended Question)

Optional & Required Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents