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Golf Pro Shop Services I (Temporary/Part-Time)

Position Information

Position Information

Posting Title Golf Pro Shop Services I (Temporary/Part-Time)
Job Requisition Number COA077519
Position Number T93005
Job Type Part-Time
Division Name Parks & Recreation
Minimum Qualifications

Minimum Qualifications
Must be at least 16 years old

Notes to Applicants

Please Note: This position is a temporary/seasonal staff position.

PHYSICAL REQUIREMENTS:

  • Tasks involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty five (25) pounds.
  • Tolerate loud noise associated with enthusiasm and excitement.
  • Work outdoors in any and all types of weather and or inclement conditions; and in confined spaces.

Locations include:

  • Jimmy Clay Golf Course (5400 Jimmy Clay Drive)
  • Lions Municipal Golf Course (2901 Enfield Rd)
  • Morris Williams Golf Course (3851 Manor Road)
  • Roy Kizer Golf Course (5400 Jimmy Clay Drive)
  • Hancock Golf Course (811 East 41st Street)

Pay Range

$13.50 per hour

Hours
  • Variable Part-Time Positions.
  • 10 to 40 hours per week.
  • Required to work weekends and holidays.
Job Close Date
03/08/2018
Type of Posting External
Department Parks & Recreation
Regular/Temporary Temporary (No benefits)
Grant Funded or Pooled Position Not Applicable
Category Technical
Location Various City of Austin Golf Courses
Preferred Qualifications
  • Experience working at a golf course / pro shop.
  • Experience with cash handling.
  • Experience providing customer service to the general public, including greeting and directing visitors, and handling customer complaints.
  • Basic Computer Skills.
Duties, Functions and Responsibilities

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Provide excellent customer service.
  • Set up golf carts for public use.
  • Wash carts with power washer and put up carts in cart area for the night.
  • Pick and wash range balls for driving range use.
  • Maintain pace of play on the golf course.
  • Sells golf equipment and supplies.
  • Collects payment for retail sales and rental of range balls.
  • Accurately accounts for all money received.
  • Rents carts and collect greens and cart rental fees.
  • Assigns tee times over the phone and in person.
  • Answers golf shop service related questions.
  • Arranges merchandise on shelves or in displays.
  • Other related duties may be assigned.

Knowledge, Skills and Abilities

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of golf courses and golf shop products.
  • Knowledge of City practices, policies and procedures.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Ability to make change and operate cash register and computer.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other city employees and the public.

Does this job require a criminal background investigation? This position requires a criminal background investigation
EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you at least 16 years of age?
    • Yes
    • No
  2. * Have you previously worked for the City of Austin, Parks and Recreation Department? If yes, please indicate dates, work unit/section and position held at the Parks and Recreation Department.

    (Open Ended Question)

  3. * Which golf course would you prefer to work at (select from list)?
    • Jimmy Clay Golf Course
    • Lions Municipal Golf Course
    • Morris Williams Golf Course
    • Roy Kizer Golf Course
    • Hancock Golf Course
    • All
  4. * Do you have experience in cash handling and in working a cash register?
    • Yes
    • No
  5. * Describe your experience working in a golf pro-shop and/or similar setting?

    (Open Ended Question)

  6. * Please describe your customer service experience, including any cashiering experience.

    (Open Ended Question)

  7. * Describe your experience responding to customer complaints and how many years of related experience you have.

    (Open Ended Question)

  8. * Which statement best describes your computer skills?
    • I am comfortable with electronic mail, web browsing, and word-processing.
    • I can get by if there is not too much typing or special software.
    • I have no computer skills
  9. * Are you able to work varying hours, weekends and holidays as required by this position?
    • Yes
    • No
  10. * If identified as a top candidate, do you agree to a criminal background check (CBI)?
    • Yes
    • No

Optional & Required Documents

Required Documents
Optional Documents
  1. Cover Letter
  2. Resume