Skip to Main Content

Community Services Program Manager - Temporary

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.


PLEASE NOTE: Mozilla Firefox® is the preferred Browser, version 3.5 and later

Position Information

Position Information

Posting Title Community Services Program Manager - Temporary
Job Requisition Number COA077307
Position Number T76502
Job Type Full-Time
Division Name Development Services Dept
Minimum Qualifications

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business Administration, Public Health/Human Services, Liberal Arts, Social Work, plus four (4) years experience in a field related to the job, including experience in program management and/or community planning.

Education or Experience may substitute up to four (4) years.

Twelve semester hours of relevant graduate work may substitute for six months of required experience with a maximum substitution of one year.

Licenses and Certifications Required: None

Notes to Applicants

When completing the City of Austin employment application:

  • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
  • A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position.
  • The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.
  • Pay Range

    $27.34 to $35.41 per hour

    Hours

    Monday – Friday, 8am to 5pm
    Hours may vary depending on business needs

    Job Close Date
    11/27/2017
    Type of Posting External
    Department Development Services Dept
    Regular/Temporary Temporary (No benefits)
    Grant Funded or Pooled Position Not Applicable
    Category Professional
    Location 505 Barton Springs Road, Austin, TX 78704
    Preferred Qualifications

    1. Experience creating, planning, developing, implementing, and scheduling audience-specific community engagement presentations which utilize a variety of resources such as slide shows, digital content, hand-outs, as well as scheduling internal department subject matter experts to speak at events as necessary.
    2. Proficient with and experience in public speaking, presenting department information, leading, and facilitating community engagement activities to external stakeholders and customers.
    3. Experience creating and managing multi-lingual programs.
    4. Experience with interpersonal relationship building to build upon and maintain community/stakeholder relationships.
    5. Experience working across internal department work groups to encourage their participation in community outreach activities as needed, as well as provide feedback to various work groups regarding feedback obtained from engagement sessions.
    6. Experience working with an Executive Team regarding heightened or critical issues, as well as proposing new strategies.
    7. Experience with analysis and monitoring the effectiveness of programs.
    8. Valid Texas Drivers License or the ability to obtain one by hire date.

    Duties, Functions and Responsibilities

    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

    1. Develops, evaluates and plans the scope, criteria, and timelines for a variety of community program activities.
    2. Participates in short and long range planning activities for community service programs, serves as an advisor in support of department initiatives.
    3. Evaluates program effectiveness and efficiency to meet departmental business goals.
    4. Develops, maintains, and monitors program budgets; assists in the completion of budget documents for executive presentation.
    5. Develops and implements strategies through grants and alternative funding sources.
    6. Develops training materials, oversees, and facilitates training for departmental programs and initiatives.
    7. Assists in the formulation of departmental policies and operating procedures.
    8. Prepares and presents reports, oversees the design of presentation materials, including power point presentation, charts and graphs.
    9. Acts as liaison and represents the department to City Council, city departments, school districts, college universities, citizens and other stakeholders.
    10. Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources.
    11. Conducts research and provides data results with other departments, agencies or specific groups.
    12. Reviews legislation, regulations, and policies to determine impact of research results.

    Responsibilities – Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

    Knowledge, Skills and Abilities

    Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    Knowledge of fiscal planning and budget preparation.
    Knowledge of supervisory and managerial techniques and principles.
    Knowledge of local resources and categorical programs.
    Knowledge of community resources available and how to use them effectively.
    Knowledge of research techniques.
    Knowledge of municipal government operations and applicable regulations.
    Skill in determining needs and gathering, analyzing and presenting data to provide accurate information for management use.
    Skill in oral and written communication.
    Skill in handling multiple tasks and prioritizing.
    Skill in using computers and related software applications.
    Ability to work with frequent interruptions and changes in priorities.
    Ability to train others.
    Ability to quickly recognize and analyze irregular events.
    Ability to establish and maintain effective communication and working relationships with city employees and the public.

    Does this job require a criminal background investigation? This position does not require a criminal background investigation
    EEO/ADA

    City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business Administration, Public Health/Human Services, Liberal Arts, Social Work, plus four (4) years experience in a field related to the job, including experience in program management and/or community planning. Education or Experience may substitute up to four (4) years. Twelve semester hours of relevant graduate work may substitute for six months of required experience with a maximum substitution of one year. Do you meet this requirement?
      • Yes
      • No
    2. * Do you have a valid Texas Driver License or the ability to acquire one by hire date?
      • Yes
      • No

    Optional & Required Documents

    Required Documents
    1. Resume
    Optional Documents