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Community Worker

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Position Information

Position Information

Posting Title Community Worker
Job Requisition Number COA077349
Position Number 116634
Job Type Full-Time
Division Name APH Quality of Life
Minimum Qualifications
  • Graduation from a high school or equivalent, plus one (1) year of experience in a field related to outreach work involving a variety of social service programs.

Licenses or Certifications:
  • Any required licenses or certifications.

Notes to Applicants

Successful applicant will have demonstrated experience with the following:

  • Home visiting

  • Client navigation services

  • Health education

  • Parenting support

  • Breastfeeding support

  • Psychosocial support

  • An essential function of this job is traveling to various sites, to meet with clients, meetings and trainings. You may be required to work in more than one location during the same work day. You will be required to provide your own transportation.

  • This is a grant funded position. The allocation of monies is subject to modification, reduction, or cancellation by action of City of Austin or grantor.

When completing the City of Austin employment application :

  • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.

  • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.

  • A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers.

  • When completing the City of Austin employment application, any gaps in employment must have an explanation and dates of unemployment. Work experience listed must include month, year and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered.

If you are selected to interview:

  • Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference
  • This position will require a pre-employment Criminal Background Investigation (CBI).
  • If you are identified as a top candidate, verification of your education, which may include High School graduation or GED, undergraduate and/or graduate degrees, will be required.
  • Candidates may be required to complete a skills assessment.
  • This position may require occasional driving. If selected, the top candidate must comply with the City of Austin Safe Driver Policy.
  • Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
  • All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any Austin Public Health worksite – including parking lots, garages or in any personal vehicle located on the premises.

The department reserves the right to close the job posting after 7 days.

Pay Range

$15.55 – $19.35 per hour


Monday – Friday 8a-5p, Evening and weekend work may be required.

Job Close Date
Type of Posting External
Department Austin Public Health
Regular/Temporary Regular
Grant Funded or Pooled Position Grant Funded
Category Professional
Location 928 Blackson Ave. Austin, TX
Preferred Qualifications
  1. Current Community Health Worker (CHW) certification
  2. Experience providing community based maternal and child health services for Black/African American Women.
  3. Valid Texas Driver’s License and/or the ability to provide your own transportation.
Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Coordinate activities of neighborhood centers i.e. public programs, assistance programs, crisis intervention, etc.
  2. Distribute USDA commodities.
  3. Write informational reports.
  4. Coordinate fundraising efforts.
  5. Record data on appropriate form/log, etc.
  6. Schedule use of meeting rooms, equipment, etc.
  7. Refer citizens to appropriate agency or program.
  8. Interview applicants and/or families to assess their need for assistance and/or resources.
  9. Speak as city representative before public groups.
  10. Conduct meetings.
  11. Develop and conduct public information and education programs.
  12. Review work for accuracy and completeness.
  13. Assign job duties and monitor task completion.
  14. Interview job applicants.

Responsibilities- Supervision and/or Leadership Exercised:


Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of record keeping procedures.
  • Knowledge of proper safety practices, procedures and regulations applicable to work being performed.
  • Skill in establishing and maintaining good working relationships with other City employees and the public.
  • Skill in determining needs of neighborhood residents through surveys and individual contact.
  • Ability to schedule jobs to accomplish maximum effective work during a shift.
  • Ability to perform basic mathematical calculations.
  • Ability to complete applications and appeals for assistance programs.

Does this job require a criminal background investigation? This position requires a criminal background investigation

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * This position requires graduation from a high school or equivalent, plus one (1) year of experience in a field related to outreach work involving a variety of social service programs. Do you meet these qualifications?
    • Yes
    • No
  2. * If identified as a top candidate, do you agree to a criminal background check (CBI)?
    • Yes
    • No
  3. * Are you trained and certified as a Community Health Worker?
    • Yes
    • No
  4. * Please describe your experience providing community based maternal and child health services for Black/African American Women.

    (Open Ended Question)

  5. * An essential function of this position is that you provide your own transportation to various sites. Can you provide insured vehicle and valid Texas driving license to drive on City business by the date of your employment?
    • Yes
    • No
  6. * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin?
    • Yes
    • No
    • Don't know

Optional & Required Documents

Required Documents
  1. Resume
Optional Documents