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Program Manager III

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Position Information

Position Information

Posting Title Program Manager III
Job Requisition Number COA077341
Position Number 100761
Job Type Full-Time
Division Name DSD-Land Use Review
Minimum Qualifications

Graduation with bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus five (5) years of experience in a field related to the job, two (2) years of which were in a supervisory, project or program management capacity.

Licenses or Certifications:
Valid Texas Class C Driver License

Notes to Applicants

The Development Services Department (DSD) coordinates all private development reviews and inspections in cooperation with 12 other city departments and Travis County, all of which are involved in some aspect of the plan review and inspection process. Most new land development proposed in Austin must process an application with DSD from initial entitlement to detailed engineering plan approvals and final construction inspection. This “Gateway” for development in the City is critically important to both the quality and effective timely processing of new developments both large and small. DSD is staffed by specialists who focus on the myriad of city code regulations applicable to new development who have the expertise and capacity to process new development projects to assure conformance to Austin’s code, design standards, and environmental regulations.

The Land Use Review (LUR) Division is responsible for the review of development applications including zoning changes, site development permits, and subdivision applications for compliance with the City’s adopted code and criteria. The Program Manager III position will have oversight and supervision of multiple groups of review disciplines within the Land Use Review Section of the Development Services Department, and will specifically oversee the subdivision and transportation plan review sections.

Pay Range

$34.40 – $44.60 per hour

Hours

Monday – Friday, 8:00 am to 5:00 pm. Hours may vary due to business needs to include evenings and weekends.

Job Close Date
11/29/2017
Type of Posting External
Department Development Services Dept
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location 505 Barton Springs Road, Austin TX 78704
Preferred Qualifications

• Experience collaborating and presenting to internal and external stakeholders on projects and programs that might include public outreach, council updates and program implementation.
• Demonstrated success in providing excellent customer service and effective conflict resolution to customer escalations and concerns.
• Ability to lead, coach, develop and support a team up to at least 12 individuals.
• Demonstrated success in working in a deadline driven environment while balancing multiple projects and changing priorities.
• Experience managing a program budget that is aligned with strategic and operational goals and objectives.
• Extensive knowledge and experience dealing with the City of Austin subdivision and site development process, land development process, land use planning, environmental regulations and transportation plans that include AMATP, CAMPO and other adopted long range planning documents.
• Certifications from the American Institute of Certified Planners (AICP) or Congress of the New Urbanism (CNU).

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops and implements full-scale complex or multiple programs that may have both internal and external stakeholders.
• Determines program goals, objectives and resource requirements.
• Establishes program standards, methods, policies and procedures.
• Develops, manages and submits proposed budget and forecast planning.
• Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
• Monitors and evaluates program effectiveness, and implements improvement strategies.
• Develops, manages, and monitors the program budget and associated projects and provide financial information.
• Manages, coordinates, implements and monitors projects associated with assigned programs.
• Interacts with internal and external customers.
• Investigates and responds to inquiries from the public and other departments.
• Attends meetings and conducts presentations to Boards and Commissions, City Council Committees, City Council, and other related agencies

Responsibilities, Supervision and/or Leadership Exercised:
• May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge

Knowledge, Skills and Abilities

• Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of program management
• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of city practice, policy, and procedure.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in strategic planning and budgeting
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other city employees, City management, political offices and the public.
• Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required.

Does this job require a criminal background investigation? This position does not require a criminal background investigation
EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * The minimum qualifications for this position is graduation from an accredited four-year college or university with major course work in a field related to the job plus five (5) years of experience in a field related to the job, two (2) years of which were in a supervisory capacity, project or program management capacity. Do you meet the minimum qualifications as described?
    • Yes
    • No
  2. * Describe your leadership experience that includes your ability to lead, coach, develop and support a team of individuals. In response please include where and for how long you managed teams.

    (Open Ended Question)

  3. * Describe your experience in resolving customer escalations. In your response please be specific where you obtained this experience.

    (Open Ended Question)

  4. * Describe your experience in presenting and communicating complex terms or issues to a diverse range of internal and external stakeholders that include City Council, Executive Management, Boards, Commissions and public groups.

    (Open Ended Question)

  5. * Provide a summary of your financial management and fiscal responsibility experience with program budgets.

    (Open Ended Question)

  6. * Describe your experience as it relates to dealing with the subdivision and site development process, land development process and environmental regulations. In your response please be specific where you obtained this experience.

    (Open Ended Question)

  7. * Describe your experience with transportation plans that include AMATP, CAMPO and other adopted long range planning documents. In your response please be specific where you obtained this experience.

    (Open Ended Question)

  8. * Do you hold certifications from American Institute of Certified Planners (AICP) or Congress of the New Urbanism (CNU)?
    • Yes - AICP
    • Yes - CNU
    • Yes - Both
    • None

Optional & Required Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents