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Administrative Assistant (Library Circulation Clerk)

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Position Information

Position Information

Posting Title Administrative Assistant (Library Circulation Clerk)
Job Requisition Number COA076489
Position Number 115638
Job Type Part-Time
Division Name Lib Branch Library Services
Minimum Qualifications
  • Graduation from High School or equivalent, plus three (3) years of experience in general clerical/secretarial experience.
  • Education and or experience will substitute for the minimum qualifications

Notes to Applicants

A detailed and complete job application is REQUIRED and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you wish for us to consider. This information will also be used to determine salary in the event that you are selected for this position. NOTE: A cover letter and/or resume will NOT be used to substitute for an incomplete job application.

Physical Requirements:
Must be able to stoop, bend, walk and reach heights of six (6) feet.
Must be able to lift or pull book bags and equipment up to fifty (50) pounds.
Must be able to push/pull loaded book truck up to three hundred (300) pounds.
Must be able to work in confined spaces, sit and stand for long periods, walk, climb, stoop, kneel and crouch.
Must be able to twist, reach, feel and have finger and manual dexterity.

Pay Range

$15.12 – $18.46


Part-Time (20-hours per week)

Library operating hours are:
2:00-6:00 Sunday
10:00-9:00 Monday thru Thursday
10:00-6:00 Friday
10:00-5:00 Saturday

Job Close Date
Type of Posting External
Department Library
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Clerical
Location Yarborough Library. North Village Library.
Preferred Qualifications

1. Experience working in a library, book store, or similar environment.
2. Working knowledge of automated library circulated systems, such as SIRSI/Dynix software and systems.
3. Experience providing friendly customer service handling a high volume of customers, and responding to customer questions and resolving issues.
4. Ability to respond to customer questions in Spanish, an Asian language, or another language as needed by library location.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Greets visitors, handles their inquiries, and directs them to the appropriate person.
  2. Answers multi-line telephones, or two-way radios and directs calls or takes messages..
  3. Maintains office supply inventories by placing orders..
  4. Schedules and coordinates meetings.
  5. Distributes, disperses, and reconciles petty cash requests.
  6. Types letters, memos, forms and other correspondence.
  7. Picks up, sorts and delivers mail to appropriate person.
  8. Files and retrieves documents, records and reports.
  9. Maintains records, enters data and retrieves data as needed.
  10. Analyzes and interprets data and prepares reports.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of applicable processes, techniques and methods.
  • Knowledge of city practices, policy and procedures.
  • Skill in oral and written communications.
  • Skill in using computers and related software.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with city employees and the public.

Does this job require a criminal background investigation? This position requires a criminal background investigation

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * This position requires graduation from high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience. Any combination of education and/or work experience will substitute for minimum qualifications. Do you meet this minimum requirement?
    • Yes
    • No
  2. * If selected as the top candidate, do you agree to a criminal background check?
    • yes
    • no
  3. * Are you able to work varied hours, including days, evenings and weekends?
    • Yes
    • No
  4. * Do you have experience working in a library, bookstore or similar environment?
    • Yes
    • No
  5. * Briefly describe your library experience, including experiences as an employee and/or user. Use complete sentences.

    (Open Ended Question)

  6. * How many years of direct customer service experience do you have?
    • Less than 1 year
    • More than 1 and less than 2 years
    • More than 2 and less than 4 years
    • More than 4 years less than 5 years
    • 5 or more years
    • None
  7. * Please describe your experience providing face-to-face customer service, including the specific position(s) listed in your application in which you performed these duties.

    (Open Ended Question)

  8. * Briefly describe your experience providing face-to-face customer service. Use complete sentences.

    (Open Ended Question)

  9. * Do you have experience in cash handling and using a cash register and credit card machine?
    • Yes
    • No
  10. * Briefly describe your experience with cash handling and using a cash register and a credit card machine. Use complete sentences.

    (Open Ended Question)

  11. * Select which of the following best describes your computer proficiency.
    • Basic: create/edit simple documents, spreadsheets, & emails
    • Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
    • Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another
    • None
  12. * Do you have experience working with diverse populations and/or multicultural communities?
    • Extensive experience
    • Some Experience
    • No
  13. * Briefly describe your experience working with diverse populations and/or multicultural communities. Use complete sentences.

    (Open Ended Question)

  14. * Do you speak any languages, other than English, well enough to assist customers?
    • Yes
    • No
  15. * If yes, list the languages you speak and fluency levels. Use complete sentences.

    (Open Ended Question)

  16. Do you have working knowledge of automated library circulation systems, preferably SIRSI/Dynix software and systems?
    • Yes, I have working knowledge/experience using SIRSI/Dynix library software
    • Yes, I have working knowledge/experience using other library software (Not Sirsi/Dynix)
    • No, I don't have working knowledge/experience using automated library circulation systems

Optional & Required Documents

Required Documents
Optional Documents
  1. Resume