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Connected Youth Assistant - Program Specialist (Temporary)

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Position Information

Position Information

Posting Title Connected Youth Assistant - Program Specialist (Temporary)
Job Requisition Number COA076382
Position Number T92505
Job Type Part-Time
Division Name Library
Minimum Qualifications

Minimum Qualifications:
• Graduation from an accredited four-year college or university with major coursework in Business Administration or in a field related to the job, plus three (3) years of related experience.
• Experience may substitute for education up to a maximum of four (4) years

Notes to Applicants

Please note that these are temporary, paid Assistant positions, assisting at several branches throughout the APL system during the same timeframe as one-another. Because of this overlapping coverage, hours per week averages 8-12. This is not a 20 hour position.


A detailed and complete job application is REQUIRED and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you wish us to consider. NOTE: A cover letter and/or resume will NOT be used to substitute for an incomplete job application.

These are public service positions working with young people, predominantly ages 10-18, in a public library environment.

Overview of the position:

- Provides back-up assistance to youth in the use of computer hardware and software in Connected Youth Centers, both with librarian present as well as on one’s own.
- Designs and delivers activities, programs and services to youth and young adults at Austin Public Library locations. Develops a curriculum to support innovative, creative, and media-rich learning at these programs.
- Promotes these activities, programs and services throughout the community in innovative ways. Instructs youth and young adults as they learn to work with computers, game equipment, new technologies, and other media at APL locations.
- Under the guidance of professional librarians, may assist with traditional library services such as reference and reader’s advisory. May provide reference service and instruction on use of library electronic resources focusing on youth services. May select materials related to computer literacy and youth topics in print, non-print and electronic formats. Helps youth complete homework research.
- Provides youth services in a neighborhood branch library serving a culturally diverse community.
- Collects statistics on programs, projects, and activities offered.

Pay Range



This position assists across the library system at various times, particularly weekday afternoons. Regular Saturdays and several Sundays a month may be required. Specific schedules will be discussed during interviews.

Job Close Date
Type of Posting External
Department Library
Regular/Temporary Temporary (No benefits)
Grant Funded or Pooled Position Grant Funded
Category Internships
Location Various Library Locations
Preferred Qualifications

- Successful candidate should be comfortable with new technologies, and teaching others how to use them.
- Experience working directly with young people under 17 is beneficial.
- Ability to work some weekdays after 3pm.
- Ability to work some weekend hours.
- Spanish Language Proficiency is preferred.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Monitor department/program quality indicators.
2. Coordinate with other agencies/personnel for certain aspects of mutual research or investigation.
3. Counsel/facilitate interventions for the prevention of errors involving department/program plans.
4. Prepare training plans and documents, train staff regarding program implementation as directed.
5. Follow up on client or customer complaints (e.g. ‘hot line’ calls or CAF’s).
6. Conduct fact finding and/or informational survey by interview or other means.
7. Conduct investigations for department/program plan.
8. Conduct checks of department/program sites (i.e. clinics, offices) to assure compliance with policies and procedures.
9. Research information as requested and/or needed.
10. Compile data and write informational reports.
11. Perform tasks related to department/program surveying and reporting

Responsibilities- Supervision and/or Leadership Exercised:

Knowledge, Skills and Abilities

Knowledge, Skills and Abilities:
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of city practice, policy, procedure, statutes, ordinances, planning and program implementation.
• Knowledge of organization and administration of applicable department mission.
• Skill in oral and written communication.
• Skill in using computers and related software applications.
• Skill in handling multiple tasks and prioritizing.
• Skill in handling conflict and uncertain situations.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to quickly recognize and analyze irregular events.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.

Does this job require a criminal background investigation? This position requires a criminal background investigation

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Please rate your level of comfort with new media and technologies.
    • Am comfortable with computers for work and everyday purposes
    • Am comfortable using computers to create digital media and content
    • Am comfortable creating digital media and content, and have experience teaching others to do so
  2. How much experience do you have working directly with young people under age 17?
    • Less than one year
    • 1 - 2 years
    • 2 - 3 years
    • More than 3 years
  3. How many days a week (Monday-Friday) are you available to work after 3pm?
    • None
    • 1 to 3 days a week
    • 3 to 5 days a week
    • 5 days a week or more
  4. How many weekend hours could you work within a given month? (4 to 6 hours per weekend day)
    • None
    • 4 to 6
    • 8 to 12 (across two separate days)
    • 12 to 18 (across three separate days)
  5. Do you have any Spanish proficiency?
    • Yes - Can read.
    • Yes - Can read and speak.
    • Yes - Can read, speak, and write.
    • No
  6. If selected as Top Candidate, do you agree to a criminal background investigation?
    • Yes
    • No
  7. This position requires graduation from an accredited four-year college or university with major coursework in Business Administration or in a field related to the job, plus three (3) years of related experience. Experience may substitute for education up to a maximum of four (4) years. Do you meet the minimum qualifications?
    • Yes
    • No

Optional & Required Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents